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2-Way Text Messaging for Business

Customers want to text you. You have limited resources. We have a solution.

Step up your digital game without losing the critical human touch.

Used by our clients for their customers at

Business messaging is changing customer conversations

98%

message open rate

5-7

simultaneous conversations

96%

customer satisfaction

The Messaging Platform that is Good for Your Business

We make digital communication easy and affordable. Engage in 2-way text conversations with on-the-go customers. Questions, updates, promotions, and feedback all in one custom-branded app. The perfect solution for contactless customer communications.

Better Manage Customers Interactions

Interact with customers throughout their experience-marketing, sales, and service
Manage 5-7 customer conversations at one time
Send targeted 2-way outbound messages to customers
Give them the VIP human interaction they want
Route or escalate conversations to the right people
Keep customer conversations off personal phones
Market more effectively to customers
The perfect WFH customer care solution

Delight your customers

Your customers prefer texting over phone or email
It’s easy and convenient for busy on-the-go customers
Respond quickly and de-escalate situations
Human-powered text channel improves satisfaction
Messaging improves outcomes and retention
Get them off hold and on with their day

What our clients are saying

The messaging platform was instrumental in a retention strategy that saved business and our relationship with a national partner worth $22 million-dollars annually.

VP of Sales

We can easily manage incoming messages. With group communication, we can proactively send students and parents important info, dates, events, reminders, and alerts which have drastically reduced incoming calls!

Patrick C., Sales Partner

Our travelers loved the app! We love being able to send updates and reminders during trips. We have signed business by including the messaging platform in our proposals.

Owner, Sports Travel Agency

What our clients' customers are saying

I like how this app puts all important info and dates in one place and makes it easy for me to ask questions. Very cool! Thank you!

Tina W., Indiana University

You deserve a 10 in every category! The text app worked very well. It made me feel like I could always get ahold of someone if I had a question. But I never had a question because your group answered them before I could ask. Job well done!!

Sue M., Rose Bowl Traveler

I just wanted to say thanks for setting up this app. It is customer service at its best. This company is very concerned with the best interest of the customer. Thank you.

Cosme P., Texas A&M

Common Use Cases

Travel

Education

Manufacturing

Customer Care

Travel

Education

Manufacturing

Customer Care

At Peoplocity, we are all about people!

Transform your customer experience with 2-way messaging.